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Top 5 Benefits of outsourcing end-user support services
Outsourced end-user support companies specialize in supporting businesses by offering top-notch white-label services. Outsourcing customer support has proven to be a boon for businesses across the globe. Here are the top five reasons to seriously consider outsourcing...
Top Upsides of Live Chat as a Customer Support Channel
Businesses frequently use live chat support to give customers a chance to communicate with customer service representatives in real-time throughout the day. Live chat channel support in marketing encourages customers to ask their queries and receive replies through...
Common Mistakes made by outsourced End-user support Agents
Did you know outsourced end-user support ensures top-quality and efficient customer service to existing & potential customers? Furthermore, with more customers preferring Live chat to seek additional support or answers to their queries, Live chat mistakes can cost...
Top skills to look for in Outsourced Live Chat Agents
Outsourcing Live Chat offers access to a reliable team well-versed in handling customer service. It leaves end-user support to the experts in the field, resulting in a better focus on the core of the business. To win over potential customers and encourage customers to...
Godaddy manual WordPress Migration | Step’s Revealed
If you are wondering how to manually migrate WordPress from Godaddy, you are in the right place. All queries, big or small, are answered by Bobcares as part of our WordPress Support Service. GoDaddy manual WordPress migration An FTP client like FileZilla and the...
AWS OpsWorks Stacks | All About
Guide to effective phone support
You call tech support and you are put on hold, listening to awful hold music for what seems like forever. When you finally get connected to an agent, you are asked unrelated questions, and instructed to go to a web form and submit a ticket. Or worse, you only got an...
Network traffic analysis – tcpdump and wireshark
Sometimes our network service won't behave as per our requirement and in most of the cases the log do not help us to trace out the issue. Here comes the role of tcpdump and wireshark utility. tcpdump is a packet sniffer. It captures the packets that fly in and out of...
Bobcares @WorldHostingDays 2011
WHD is the world's largest hosting event. It provides an ideal venue for exchanging experiences and for networking amongst players in the hosting industry. WorldHostingDays 2011 serves as a venue for news and information from the hosting world, for the hosting world....
cPanel Security policies
How many times have we seen a server getting hacked and thus being of no use to all its users. Among web-hosts, the most used control panel is WHM/cPanel and there has been numerous incidents where a single account of cPanel server getting hacked has resulted in loss...
Django – The solution for perfectionists with deadlines
Django is that dream framework of developers who enjoy the freedom of the dynamically typed, Object Oriented, interoperable, cross platform and readable programming language - Python. Django is for Python, like Rails is for Ruby and Zend or CakePHP for PHP. In this...
Guide to RAID(Part III/III)
The ability to make choices based on facts and analysis, has always been a challenge for a person managing IT infrastructure. Much of this hardship can be attributed to the day to day advances in technology, and stiff markets. Out here, we help to make one such choice...
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Pod Affinity Kubernetes and its usage
The pod affinity Kubernetes allows the users to specify rules for how to place pods in relation to one another. Bobcares answers all questions no matter the size, as part of our Server Management Service Let us take a look at Pod affinity and anti-affinity in detail....
Setup Docker Registry Mirroring
Docker registry mirroring Works when pictures are stored after being pulled from the public directory during a first-time user request. Bobcares answers all questions no matter the size, as part of our Docker hosting support Service Let us take a look at docker...
How to enable Php OPcache on Ubuntu
Php enable OPcache Ubuntu helps to increase the speed of WordPress and PHP-based applications Bobcares answers all questions no matter the size, as part of our server management support Let us take a look at Enabling and configuring Php OPcache on Ubuntu. Enabling...
Tmpfs Docker and its Function
tmpfs docker is the third option for the users who are running Docker on Linux. when tmpfs docker is used for creating a container then the container can create files outside of its writable layer. Bobcares answers all questions no matter the size, as part of our...
How to use Spamassassin in cPanel ?
How to use SpamAssassin in cPanel? Now it's so simple with this tutorial. As part of our cPanel & WHM Support Service, Bobcares responds to all inquiries, small or large. Let's take a glance at using SpamAssassin in cPanel. How to use Spamassassin in cPanel?...
Docker inside LXC | Beginner’s guide
Running Docker inside LXC allows us to reap all the benefits of running it in a separate environment from the host without having to deal with the complexity and overhead associated with running it in a full virtual machine. All inquiries, no matter how trivial, are...
