by Visakh S | Oct 30, 2018 | Filezilla, FTP, Server Administration
Web hosts give their customers FTP access to easily upload website content, images etc. to the server. But the downside of FTP is that it is vulnerable to brute force attacks (where hackers try logging in with thousands of password combinations, and FTP allows...
by Visakh S | Oct 5, 2018 | Server Administration
24/7 tech support is now a standard feature offered by all web hosting providers. But some companies do it better than others, and turn it into a way to attract more customers. So, how do the winners do it? They make fewer mistakes than others, and focus on a few key...
by Visakh S | Sep 20, 2018 | Technical Support
Web hosting is a ruthlessly competitive business. Web hosts trip over each other to match and surpass hosting features offered by competitors. And a core feature that everyone offers, but only a few get right is – 24/7/365 hosting tech support. Many companies...
by Visakh S | Sep 6, 2018 | Server Administration
Running a business can be hard. And it can be especially hard for small companies that doesn’t have a big staff strength. As an SMB owner, you’re always pressed for time. From sales & billing to product development & marketing, everything waits for...
by Visakh S | Sep 5, 2018 | Technical Support
Running an online service business can be hard. You have a budget to stick to, but you’ll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while...
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