by Hamish Oscar Lawrence | Dec 22, 2009 | cPanel, Plesk, Server Administration
Being a web host is not so easy. Find the perfect support team, manage server down alert nightmares, gauge customer needs and choose the best web hosting control panel to give them a delightful experience…. and what not? Choosing the right support team and...
by Hamish Oscar Lawrence | Nov 19, 2009 | cPanel, Server Management, Technical Support
“I need a Dedicated Tech”, the client went on describing his requirements, along with pricing and a long list of preferred skill sets. One of the most important aspects that clients tend to forget in the above mentioned process is what they are looking for when they...
by Hamish Oscar Lawrence | Nov 17, 2009 | cPanel, Server Administration
In my previous article, “Next Step:Optimizing Site URLs” , we learned how to optimize web site URLs. Even if there are a number of factors involved in SEO, we have to give primary importance to Website Contents. Content is the key to good search engine rankings. I am...
by admin | Nov 2, 2009 | cPanel, Server Management, Technical Support
Support technicians are the backbone of a web host. Almost all web hosts go for outsourced technical support. Every company should have a team of efficient and competent support professionals to become successful and stay one-step ahead, always. This article covers a...
by admin | Oct 12, 2009 | cPanel, Technical Support
“If you want to make your customers happy, you should start thinking from their perspective!” This is something that my boss always tells me and insists me to do. And it really works! To give the best solution to the customer, you should thoroughly...
by Hamish Oscar Lawrence | Oct 5, 2009 | cPanel, Server Administration
In my first article, Primary Steps to Make Your Site Better Search Engine Friendly (SEF), we discussed the basic techniques to optimize a website using meta tags and keywords. In this article, let us analyze some of the popular strategies to optimize your website...
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