by Visakh S | Jan 17, 2015 | cPanel, Technical Support
“It makes no sense!”, so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the...
by Visakh S | Jan 8, 2015 | cPanel, FTP, MySQL, Technical Support
cPanel logs provide a goldmine of information to quickly resolve various customer issues and server errors. Here’s a list of the cPanel logs most commonly used by our expert server administrators, and the commonly sought information in them. cPanel mail logs...
by Visakh S | Oct 25, 2014 | Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
by Visakh S | Oct 25, 2014 | Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
by Visakh S | Oct 25, 2014 | Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
by Visakh S | Oct 25, 2014 | Plesk, Sender Verify Failed, Technical Support
SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
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