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3 quality parameters to get the best out of your help desk support specialists
Most web hosting companies maintain a support help desk to interact with their customers. Help desks also help to keep track of all the customer support history and can also be integrated with their billing system. But installing a help desk alone, won't guarantee you...
10 ways how server security services can protect your servers
Everyday, around 30,000 websites are getting hacked (source Sophos Lab). You wouldn't want your business to be one among them. With new malware and threats emerging on a daily basis, one should always be on a constant alert. By hiring an expert server security...
5 major pre-requisites to consider for outsourcing email support services
Emails are cheap, reliable and very convenient, which makes them the most preferred form of business communication. Marketing, sales, order processing, reminders, alerts, all these can be handled via emails. For web hosts, the email mode of support enables them to...
5 key points in the Linux server maintenance checklist for a world class hosting experience
Many web hosts prefer Linux servers due to security, stability and open source factors. But even Linux servers come with vulnerabilities and other server issues. That makes it vital to have an efficient Linux server management services to manage your servers....
5 Best Practices to provide an efficient web server maintenance service
Customer loyalty doesn't come easy. Customers are always on the look out for better services. To ensure that your customers stay with you always, you need to maintain the service quality throughout. The biggest challenge that web hosts face, is to keep their customers...
Get your business to the top with ‘Remote infrastructure management services’
Many large IT organizations are spread across different locations and data centers, for redundancy and uptime requirements. Remote Infrastructure Management (RIM) Services helps to efficiently manage this IT infrastructure from a remote location. RIM helps small and...
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