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Deleting a domain in Odin Plesk giving you the error “Unable to find service node for web service”? Here’s how to fix it

by Visakh S | Jun 18, 2015 | Plesk

In Odin Plesk Linux servers, deleting a domain sometimes results in the error "Internal error: Unable to find service node for web service on domain with id=XX". It may also cause inability to access certain control panel features. Plesk log file shows the following...

How to resolve and prevent “[ERROR] /usr/sbin/mysqld: Incorrect key file for table /tmp/#XXXXX.MYI” in VPS and dedicated servers

by Visakh S | Jun 16, 2015 | MySQL, Server Administration

In VPS and dedicated servers, especially in those running high traffic websites, MySQL server sometimes fails to respond with the error [ERROR] /usr/sbin/mysqld: Incorrect key file for table '/tmp/#XXXXX.MYI'; try to repair it. This often leads to a secondary web...

Story of server performance tuning – Why it is critical for delivering reliable services and how it is done

by Visakh S | Jun 11, 2015 | Server Administration

Customers understand, or try to accept a server downtime. They understand servers are machines, and do sometimes break, but the one thing that they really hate is a slow server. It keeps them chained to their computer, and wastes their productive time. For an average...

Here’s what causes “535 Incorrect Authentication Data” in cPanel Exim servers and how you can solve it

by Visakh S | May 16, 2015 | cPanel

2015-03-05 11:43:41 fixed_login authenticator failed for (ispip.net) ([XX.XX.XX.XX]) [YY.YY.YY.YY]: 535 Incorrect authentication data (set_id=user@domain.tld) In cPanel Exim servers, especially ones enabled with SMTP authentication, "535 Incorrect authentication data"...

4 reasons why Outlook returns error “server unexpectedly terminated connection 0x800CCC0F”, and how to fix it in cPanel mail accounts

by Visakh S | May 12, 2015 | cPanel, Technical Support

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Test mail', Account: 'mail.mydomain.net', Server: 'mail.mydomain.net', Protocol: SMTP, Port: 25,...

Missing sent mails in iPhone or iPad? Here’s how you can sync IMAP folders in cPanel and Plesk mail accounts

by Visakh S | May 11, 2015 | cPanel, Plesk, Server Management

Now almost every webmaster uses a mobile device to check and reply to their business mails, but the increased mobility presents an issue of mails going out of sync between the various devices they use. Engineers in our help desk support team often receive requests to...