by Nikhath K | Jul 30, 2022 | Latest, Outsourced Support
Outsourcing Live Chat offers access to a reliable team well-versed in handling customer service. It leaves end-user support to the experts in the field, resulting in a better focus on the core of the business. To win over potential customers and encourage customers to...
by Nikhath K | Jul 29, 2022 | Latest, Outsourced Support
Live Chat allows potential clients to communicate with the team at any time of the day. In today’s digital world, the Live-chat feature on the website is a great way to lure potential customers. It creates brand awareness and offers reliable information to returning...
by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management
“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...
by Reeshma Mathews | Aug 16, 2017 | Server Management
Customers love it when they get support in real time! That’s what makes live chat customer service the most preferred support channel in every online business. Live chats are much faster than email support and more convenient than phone support. Chat technicians...
by Reeshma Mathews | Jul 23, 2016 | Server Management, Technical Support
Suppose your server is down. What would you do? Would you rather email the support team and keep checking your mails or contact their live chat for instant updates? Surveys show that customers prefer live chat over other phone or email. Here we’ll see the 5...
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