by Visakh S | Aug 31, 2018 | Server Management
Bobcares.com provides Server Support to Web hosts, VPS hosts and other hosting providers. As part of our services, we resolve tech support issues posted by hosting users. In these support issues, a common category email error we see is: Server Response: 450 4.x.x...
by Visakh S | Jul 7, 2018 | Technical Support
Every business comes to a point when it must hire extra staff to support its growth. Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more. There are two popular models of working for...
by Visakh S | Apr 13, 2018 | Server Management
24/7 support is pretty much a minimum requirement in web hosting and allied industries. Customers may need tech support at 2:00 am in the morning, on a Saturday, or even on Christmas night. But of course, you need your time off, and that’s why it is important to...
by Reeshma Mathews | Mar 28, 2018 | Technical Support
A decade back, 24/7 hosting support was considered a premium service offered by large web hosts. Not anymore. Now almost everyone seems to offer 24/7 hosting support. How can you stand out from the crowd? Maintaining 24/7 hosting support can be costly, AND it can be a...
by Reeshma Mathews | Oct 11, 2017 | Technical Support
It is easy to get cheap deals from support service providers, but what if their poor quality costs you your valuable clientèle? While cost is one major deciding factor, a more important factor to consider, is their support quality. When you choose a superior quality...
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