by Reeshma Mathews | Jun 22, 2017 | cPanel, Server Administration
While running a cPanel hosting business, many often you may get contacted by your customers who complain that they can’t access cPanel. Inability to access cPanel can hinder with their website updates and other functions, thus causing customers to complain. In...
by Visakh S | Jun 21, 2017 | Plesk, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. Along with providing end-user tech support, we help web hosts troubleshoot errors in hosting systems such as Billing Software, Ticketing System, Control Panel, and more. We’ve recently...
by Visakh S | Jun 21, 2017 | cPanel, MySQL, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. As part of our services, we regularly update applications and operating systems of web hosting servers to keep them secure. When executing a control panel upgrade in some cPanel/WHM servers, an...
by Visakh S | Jun 20, 2017 | cPanel, Server Administration
Bobcares.com provides Server support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version. In some cPanel/WHM and CentOS servers, we’ve faced the error Error: xz compression...
by Reeshma Mathews | Jun 19, 2017 | Server Administration
Are you a web host? Are you struggling to figure out a balance between quality support and costs involved? Are you losing out on your client base gradually instead of witnessing a peak growth? Don’t worry, it is possible to provide top-quality support to your...
by Visakh S | Jun 19, 2017 | Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. Many customers come to us asking for Tier 1 or Level 1 or L1 hosting support, but the definition of “L1 support” varies from person to person. Today, we’ll look at what L1...
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