Bobcares

How to set up an alternate SMTP Port from WHM

by | Mar 21, 2022

Set up an alternate SMTP port from WHM like a pro with Bobcares by your side.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Services.

Let’s take a look at how our Support Team is ready to help customers deal with set up an alternate SMTP Port from WHM.

How to set up an alternate SMTP port from WHM

The SMTP is an internet standard communication protocol in place for electronic mail transmission. Mail servers as well as other message transfer agents utilize SMTP (Simple Mail Transfer Protocol) to send and receive email messages.

However, it runs into trouble when the ISPs start blocking port 25 for users. This prevents users from being able to send emails through an email client via their ISP.

In fact, recently one of our customers ran into this particular issue and our Support Techs came through by fixing the problem immediately.

We understand how email disruption can cause havoc in your business or organization.

Here is a quick look at the solution by our top Support Engineers:

  • First, log into the WHM interface.
  • Then, head to the Service Manager under Service Configuration.
  • Next, place a check in both the checkboxes next to Exim Mail Server (on another port) and set the port value to 26.

    set up an alternate SMTP port from WHM

  • Finally, click Save.

Additionally, our Support Techs would like to point out that we have to ensure the port is open in the firewall as well, regardless of whether is hardware or software-based.

Alternatively, we can set up an alternate SMTP port with the following method as well:

    1. First, log in to WHM as root.
    2. Then, head to Exim Configuration Manager under Service Configuration.
    3. Next, select the Advanced Editor tab on the Exim configuration page.
    4. Here, we have to locate the daemon_smtp_ports option and add the port we prefer.
    5. Then, head to the bottom of the page and click Save.

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Conclusion

To conclude, our skilled Support Engineers at Bobcares demonstrated how to set up an alternate SMTP Port from WHM.

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