by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management
“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...
by Hamish Oscar Lawrence | Aug 26, 2017 | Technical Support
Good customer service and technical support are the foundations of any hosting provider. They explicitly reflect the credibility and reliability of your company and helps you to run a successful show. To instil confidence in potential customers about your business, an...
by Reeshma Mathews | Aug 16, 2017 | Server Management
Customers love it when they get support in real time! That’s what makes live chat customer service the most preferred support channel in every online business. Live chats are much faster than email support and more convenient than phone support. Chat technicians...
by Reeshma Mathews | Aug 4, 2017 | Server Management
Server updates – We all know it’s important, but many often, server owners push aside these server updates, until its too late.. One may have many reasons for that, and most often it happens as we think it’s not that important or a top priority...
by Visakh S | Aug 3, 2017 | cPanel, Server Management
Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk). In support tickets, users often...
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