Technical Support Blogs What causes ‘Named Failed’ errors in your server and how to fix it Jun 21, 2017 Locked out of WHM? Gain access to your WHM with these simple steps Jun 21, 2017 Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers Jun 20, 2017 What is Level 2 or L2 hosting support? Here’s what you should look for in a support team Jun 20, 2017 Top 6 security practices that helped us secure HostBill against any attack Jun 20, 2017 Top 4 benefits you gain when you outsource chat support Jun 20, 2017 5 measures we follow to upgrade WHMCS with zero downtime Jun 20, 2017 How to fix WHMCS database error ‘Could not connect to database server’ Apr 4, 2017 3 salient features that help us deliver outstanding multi-channel support for web hosts Mar 28, 2017 5 questions to ask your server monitoring service provider Mar 22, 2017 3 prime ingredients that help us deliver web server support par excellence Mar 10, 2017 cPanel backup guide – A fool-proof backup policy to safeguard your cPanel/WHM server Mar 9, 2017 Simple security for file upload – Enabling FTPS (FTP over SSL/TLS) in cPanel/WHM servers Mar 7, 2017 Linux SMTP relay – How we protect your mail servers from being open relays Mar 2, 2017 How to fix Proftpd ‘530 login incorrect’ error in web hosting servers Mar 1, 2017 How we perform flawless cPanel to Plesk migration for your webhosting servers Feb 28, 2017 Why you should disable SHA1 and how to secure web hosting servers Feb 25, 2017 How to speed up MySQL server for express loading of sites Feb 23, 2017 What is Amazon EC2 Elastic IP and how to manage them efficiently Feb 22, 2017 Gmail blacklist removal for your mail servers Feb 8, 2017 How to prevent SpamHaus SBL (Spamhaus Block List) blacklisting in web hosting servers Feb 7, 2017 10 tips to prevent database corruption in your web hosting servers Feb 6, 2017 Prevent SpamHaus PBL (Policy Block List) blacklisting in web hosting servers Feb 4, 2017 4 best practices to stop spam in your mail server Jan 28, 2017 WordPress mirror – Your insurance against server failures Jan 27, 2017 Backup MX – A great way to quickly recover from mail failures Jan 24, 2017 Proven tips to speed up WordPress site by 40% Jan 18, 2017 Docker container logs for quick troubleshooting Jan 6, 2017 Easily change WordPress theme for your website with these simple steps Jan 5, 2017 Easily reset WordPress admin password of your website in 5 different ways Jan 2, 2017 How to ensure persistent Docker storage using data volumes Dec 31, 2016 How to fix ‘WordPress Allowed memory size exhausted’ error in websites Dec 29, 2016 3 ways to easily change Joomla admin password Dec 27, 2016 How to connect to Docker container to manage the applications Dec 23, 2016 4 easy steps to copy WordPress site from one server to another Dec 22, 2016 How to fix Joomla error “There was an error uploading this file to the server” Dec 21, 2016 How to solve WordPress ‘Error establishing database connection’ Dec 15, 2016 Docker vs Virtual machines – What’s best for your business? Dec 9, 2016 Docker high availability – How to ensure zero downtime for your services Dec 6, 2016 6 tips for success when using Docker in production environment Dec 1, 2016 How to enable custom php ini in cPanel servers with suPHP using EasyApache 4 Nov 29, 2016 Docker web hosting – Thinking beyond cPanel and Plesk Nov 28, 2016 How to clear Magento cache to review website changes Nov 28, 2016 How to disable WordPress plugins that break your website Nov 26, 2016 How to fix WHMCS login failed errors caused by IP ban Nov 25, 2016 How to fix Joomla error ‘PHP temporary directory is not set’ Nov 19, 2016 How to fix Magento dirty cow vulnerability alert! Nov 5, 2016 How to fix Root Privilege Escalation vulnerability (CVE-2016-6664) in MySQL, MariaDB and PerconaDB Nov 4, 2016 How to speed up WordPress site by 100% using PHP 7 Nov 1, 2016 4 reasons for WordPress 403 error and how to fix them Oct 19, 2016 How to reset administrator password of Coppermine photo gallery Oct 12, 2016 How to fix ‘You are not authorized to view this page (403 error)’ in WordPress sites Oct 7, 2016 How to fix Joomla ‘SMTP connect() failed’ error while sending mails Sep 16, 2016 How to fix ‘553 sorry, unknown email address’ error in Outlook, Thunderbird and Outlook Express Sep 15, 2016 How to fix ‘Unknown table engine ‘innodb” error Sep 12, 2016 How to fix email error ‘403 4.7.0 TLS handshake failed’ in cPanel, Plesk, Exim, Qmail, Exchange and SendMail servers Sep 6, 2016 ‘Login to Proxmox host failed’ – Why it happens and how to fix it? Sep 3, 2016 Unable to add multiple IP addresses in Proxmox LXC containers? Here’s how to fix it Sep 1, 2016 Disable RC4 ciphers in cPanel/WHM servers – Why and How to do it? Aug 25, 2016 How to mitigate VMware vIDM local privilege escalation vulnerability Aug 24, 2016 2 common causes for Email Error 551, and How to fix it in MailEnable, Plesk, Outlook, Thunderbird and Eudora Aug 22, 2016 How we setup AWS disk usage monitoring for EC2 instances Aug 20, 2016 How to fix PHP FFmpeg error “Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20090626/ffmpeg.so'” Aug 19, 2016 How to fix ‘Disk usage warning’ alerts in cPanel/WHM servers Aug 18, 2016 What causes SpamAssassin error “Use of uninitialized value in concatenation (.) or string” in cPanel/WHM servers Aug 17, 2016 How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers Aug 13, 2016 How support quality management builds customer loyalty? Aug 6, 2016 Top 5 reasons why 24/7 expert server monitoring is important for security and uptime Aug 3, 2016 Top 3 help desk performance metrics for web hosting companies Aug 2, 2016 Setting up AWS for HTTP/2 support Jul 29, 2016 Secure WordPress hosting using account isolation – Why is it needed, and how to do it using OpenShift Origin Jul 26, 2016 Top 5 reasons to use Live Chat for customer support Jul 23, 2016 AWS WordPress update failures – Why does it happen and how to fix them Jun 16, 2016 Using OpenShift for WordPress hosting – Why it’s an idea worth exploring Jun 9, 2016 Case study : How we help cPanel server owners prevent frequent malware infections Jun 1, 2016 cPanel Vs Plesk : An executive summary on which one you should choose May 27, 2016 Building a WordPress virtualization solution using LXD/LXC containers May 19, 2016 OpenShift web hosting – A flexible hosting system based on container virtualization Apr 23, 2016 cPanel and Percona – Should you replace MySQL? Here’s all your questions answered Mar 22, 2016 Setting up LXC live migration to minimize business downtime Feb 2, 2016 Design considerations for setting up a KVM server virtualization solution Jan 12, 2016 Building a competitive VPS hosting service using open source oVirt virtualization Dec 22, 2015 How to resolve OnApp error “there aren’t enough resources” Dec 1, 2015 Fixing OnApp error “Cannot snapshot a degraded Vdisk” Nov 28, 2015 How we blocked zero-day malware attacks on websites using NAXSI firewall Nov 6, 2015 How Bobcares outsourced customer support helps companies build customer loyalty and accelerate growth Oct 15, 2015 How to setup high density VPS hosting using LXC (Linux Containers) and LXD Oct 9, 2015 Outsourcing customer service – What you should expect from your service provider Sep 1, 2015 Docker management simplified – How to use Cockpit to deploy and manage Docker containers Aug 24, 2015 xmlrpc.php causing high load in server – How to recover and prevent this issue in cPanel, Plesk and DirectAdmin Apache servers Jul 30, 2015 IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers Jul 18, 2015 HTTP Error 503 The service is unavailable – How to resolve this website error in Odin Plesk Windows servers Jul 17, 2015 What is “OOM killed process httpd” and how to resolve it in OpenVZ or Virtuozzo VPS servers Jun 23, 2015 4 reasons why Outlook returns error “server unexpectedly terminated connection 0x800CCC0F”, and how to fix it in cPanel mail accounts May 12, 2015 cPanel mail users frequently reporting “Increment Connection Ratelimit” errors? Here’s what you need to do May 7, 2015 Burning in your new server : How server hardware load testing helps us improve data center infrastructure reliability Jan 29, 2015 Surviving the blue screen of death – How a Hyper-V Windows VPS fatal error was resolved Jan 23, 2015 Fault tolerant service logging – How remote logging was made resilient to crashes Jan 23, 2015 No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities Jan 17, 2015 cPanel logs locations for Web, Mail, FTP, WHM and MySQL services Jan 8, 2015 Page 2 of 4«1234»
Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers Jun 20, 2017
What is Level 2 or L2 hosting support? Here’s what you should look for in a support team Jun 20, 2017
How to fix Root Privilege Escalation vulnerability (CVE-2016-6664) in MySQL, MariaDB and PerconaDB Nov 4, 2016
How to fix ‘553 sorry, unknown email address’ error in Outlook, Thunderbird and Outlook Express Sep 15, 2016
How to fix email error ‘403 4.7.0 TLS handshake failed’ in cPanel, Plesk, Exim, Qmail, Exchange and SendMail servers Sep 6, 2016
2 common causes for Email Error 551, and How to fix it in MailEnable, Plesk, Outlook, Thunderbird and Eudora Aug 22, 2016
How to fix PHP FFmpeg error “Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20090626/ffmpeg.so'” Aug 19, 2016
What causes SpamAssassin error “Use of uninitialized value in concatenation (.) or string” in cPanel/WHM servers Aug 17, 2016
How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers Aug 13, 2016
Secure WordPress hosting using account isolation – Why is it needed, and how to do it using OpenShift Origin Jul 26, 2016
How Bobcares outsourced customer support helps companies build customer loyalty and accelerate growth Oct 15, 2015
Docker management simplified – How to use Cockpit to deploy and manage Docker containers Aug 24, 2015
xmlrpc.php causing high load in server – How to recover and prevent this issue in cPanel, Plesk and DirectAdmin Apache servers Jul 30, 2015
IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers Jul 18, 2015
HTTP Error 503 The service is unavailable – How to resolve this website error in Odin Plesk Windows servers Jul 17, 2015
What is “OOM killed process httpd” and how to resolve it in OpenVZ or Virtuozzo VPS servers Jun 23, 2015
4 reasons why Outlook returns error “server unexpectedly terminated connection 0x800CCC0F”, and how to fix it in cPanel mail accounts May 12, 2015
cPanel mail users frequently reporting “Increment Connection Ratelimit” errors? Here’s what you need to do May 7, 2015
Burning in your new server : How server hardware load testing helps us improve data center infrastructure reliability Jan 29, 2015
No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities Jan 17, 2015